Support

Contact Us

If you have any inquiries or experience any issues, our support team is here to help! Feel free to reach out to us at support@timeshots.co and we will get back to you as soon as possible.

Your experience matters to us, and we are committed to ensuring everything runs smoothly for you.

Frequently Asked Questions

How do I send a timeshot?

Open the app, tap the send button, choose your content, set a future unlock date, and select your recipients. Your timeshot will be locked until the chosen time!

Can I delete a timeshot after sending it?

Once a timeshot is sent, it cannot be deleted because it is already on its way to the recipient. Please make sure you are happy with your content before sending.

What happens when someone blocks me?

If a user blocks you, you will not be able to send them new timeshots. Existing timeshots that have already been sent will remain in their inbox.

How do I report objectionable content?

Long-press on any incoming timeshot in your inbox and select "Report Content." Our moderation team reviews all reports within 24 hours and takes appropriate action, including content removal and account bans for repeat offenders.

How do credits work?

Credits are used to send video timeshots. You can purchase credits through the app or receive them as referral rewards. Standard text and image timeshots do not require credits.